Clear information.
Responsible handling.
This notice explains how Onkabetse IT Solutions handles personal information when you use this website, contact us or interact with website analytics.
Information we handle
You can browse most of this website without telling us who you are. We may receive personal information when you choose to contact us, use the enquiry form, email us or phone us.
Name, work email, company, phone number and the message or requirement you choose to send us.
Normal server and security logs may include items such as IP address, browser details, request time and pages requested.
Google Analytics may collect information about how the site is used, including visits, pages viewed and general traffic patterns.
We may store a small first-party cookie so the website remembers that you have acknowledged the privacy notice.
Why we use it
We process information only for purposes connected to operating the website, responding to you and running our business responsibly.
- Responding to enquiries, requests for proposals and support or service discussions.
- Operating, securing and troubleshooting the website and its infrastructure.
- Understanding website usage, measuring traffic and improving the website experience.
- Meeting legal, accounting, contractual or security obligations that may apply.
Retention & security
We keep personal information only for as long as reasonably necessary for the purpose it was collected, to maintain appropriate business records, or to meet legal and contractual requirements. Retention periods can differ depending on the type of information and the relationship involved.
We use reasonable technical and organisational safeguards appropriate to the information and systems involved. No internet service can promise absolute security, but security, access control and responsible handling are part of how we design and operate technology.
Your privacy rights
Subject to applicable law and any valid exceptions, you may ask us to assist with your personal information.
Ask whether we hold personal information about you and request access where applicable.
Ask us to correct or update personal information that is inaccurate, incomplete or out of date.
Object to certain processing or request deletion where the law allows and no overriding retention requirement applies.
Raise a privacy concern with us or lodge a complaint with the Information Regulator of South Africa.
Privacy contact
For privacy questions or requests relating to information handled through this website, contact Onkabetse IT Solutions:
You can also contact the Information Regulator of South Africa ↗ if you believe your personal information has been processed contrary to POPIA.
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