Data Recovery & Digital Forensics • Onkabetse IT Solutions

Data Recovery & Digital Forensics

Recover data from HDDs, SSDs, USBs, SD cards, phones and RAID. Logical and physical faults, water/fire damage, deleted files and formatted drives — handled with care and clear communication.

What we recover

Hard drives (HDD)

Desktop/external drives with bad sectors, clicking, not detected, or accidental deletion.

Solid‑state drives (SSD)

TRIM issues, firmware faults, degraded blocks, corrupted partitions.

Phones & SD/USB

Deleted photos, formatted cards, damaged USBs and mobile storage.

RAID & servers

Failed arrays, rebuild errors, NAS volumes and accidental deletions.

Our process

1) Assess

We examine the device and failure symptoms, then outline options and risk.

2) Clone

We image the device (if possible) to protect the original before recovery attempts.

3) Recover

Logical/physical recovery using specialist tools and controlled workflows.

4) Verify & return

We verify samples, copy data to a new drive, and provide a recovery report.

Important tips

Do
Power off the device immediately if you hear clicks, beeps or see errors.
Do
Write down what happened just before the failure. It helps us choose the safest method.
Do
Bring any encryption passwords/BitLocker keys if set.
Don’t
Keep powering on a clicking drive — it can worsen damage.
Don’t
Install recovery software on the failing drive. It may overwrite your files.
Don’t
Open the drive at home. Clean‑room work is specialised and dust‑sensitive.

Transparent pricing

Final quotes depend on device type and failure mode. We’ll confirm options before we start.

Assessment

Evaluation & quote

From R350 per device
✓ Initial diagnosis and options
✓ Turnaround estimate
✓ Advice on best approach
Most cases

Standard recovery

From R1,800 single disk
✓ Deleted/Formatted partitions
✓ Non‑mechanical HDD/SSD issues
✓ Phones/SD/USB (logical faults)
Complex

Advanced/RAID

From R5,500 case‑by‑case
✓ RAID/NAS rebuilds and failures
✓ Firmware/physical faults
✓ Forensic images & reporting

We’ll provide a written quote once assessed. Replacement media (new drive) billed separately.

FAQs

How long does recovery take?

Simple logical cases: 1–3 days. Complex/RAID/parts‑based cases vary with device condition and supplier lead times.

Will my warranty remain?

Opening a sealed device may void manufacturer warranty. We’ll discuss before any invasive steps.

Is my data kept private?

Yes. We follow privacy‑first handling: restricted access, encrypted storage during work, and secure data wipe on completion.

What storage do I get my data on?

Bring a new/existing external drive, or we can supply one sized to your recovered data.

Lost files? Don’t panic. Switch off the device and contact us — the sooner we start, the better the odds. Start a recovery
Scroll to Top