Business VoIP & Cloud PBX • Onkabetse IT Solutions

Business VoIP & Cloud PBX

Professional calling for teams of any size — numbers, IVR, call queues, voicemail to email, recording, mobile & desktop apps, and local support. Keep your existing number with porting.

What you get

Cloud PBX

Hosted system with users, extensions, ring groups & queues.

South African numbers

Geographic (e.g. 010/021/031) & 087 numbers. Porting available.

IVR & call flows

Auto-attendant, business hours, holidays and failover rules.

Voicemail to email

Messages delivered to your inbox with audio attachments.

Call recording

On-demand or policy-based recording with retention options.

Apps & devices

Softphones for Windows/Mac/Mobile and SIP desk phones.

Analytics

Live and historical reports for queues, agents and SLAs.

Local support

Setup, training and ongoing help from our team.

Packages

Pick a starting point — we’ll tailor users, numbers and minutes to your needs.

Small teams

Starter PBX

From R— per user / month
✓ Up to 5 users, 1 number
✓ IVR, ring groups, voicemail-to-email
✓ Softphone apps (mobile/desktop)
✓ Basic call recording
Most popular

Business PBX

From R— per user / month
✓ 6–30 users, multiple numbers
✓ Advanced IVR & time conditions
✓ Call queues & wallboard
✓ Call recording with retention
High volume

Contact Centre

Custom per seat / month
✓ Agent & supervisor roles
✓ Skill-based routing & SLAs
✓ Recording + QA tools
✓ CRM/webhook integrations

Bring-your-own internet or add managed connectivity and QoS.

Numbers & porting

New numbers
Get geographic or 087 numbers

Choose a main number for your city or a national 087.

Keep your number
Port from your current provider

No disruption — we handle the paperwork and cut-over.

Toll-free
0800 numbers

Make it easy for customers to reach you (inbound charges apply).

Network readiness & quality

We check your network
  • Bandwidth, jitter and packet-loss tests
  • QoS on your router for voice traffic
  • Wired where possible, business-grade Wi-Fi if needed
Best results
  • Separate VLAN/SSID for voice devices
  • PoE switches for desk phones and APs
  • Stable fibre or wireless last-mile

FAQs

Can I keep my existing phone numbers?

Yes — number porting is available. We’ll guide you on the required documents and schedule the cut-over.

Do I need special phones?

No — you can start with softphone apps on your PC or mobile. SIP desk phones and cordless handsets are supported.

What internet connection do I need?

A reliable, low-latency connection. We’ll run readiness tests and can supply managed connectivity with QoS.

Do you offer call recording?

Yes — on-demand or always-on with retention options and secure access.

Let’s modernise your phones. Tell us your users, numbers and call flows — we’ll design the right setup. Start a conversation Use form
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